Bastien Favorites, Level 1 – Jane Bastien Kjos

Fast Shipping and Professional Packing

We offer a broad range of shipping options thanks to our long-standing relationships with UPS, FedEx and DHL. Our warehouse personnel is highly-skilled and will wrap your goods in accordance with our exact and exact specifications. Your products will go through an extensive inspection and will be adequately secured before being shipped. Everyday, we send to thousands of customers across multiple countries. This is a sign of our determination to become the biggest online retailer in the world. The warehouses and centers of distribution are in Europe and the USA.

Note: Orders containing more than one product are assigned a particular processing period dependent on the particular product.

Before shipping, all ordered items will be thoroughly examined. The majority of orders are delivered within 48 hrs. The delivery time will be between 3 and 7 working days.

Returns

Stock is dynamic, and cannot be fully controlled by us due to the involvement of many parties including the factory and our warehouse. The actual inventory can change at any moment. It is possible that your order is out of stock after the order is placed.

Our policy is valid for a period of 30 days. However, if thirty days have passed from the date you purchased the item, we will not be able to provide a refund or exchange.

You can only return an item when it's unopened and still in the same state as when you received it. The item must be returned in the original packaging.